38-40 High Street, Stanford Le Hope, Essex, SS17 0HQ
01375 644 744
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THE SHOP IS NOW OPEN - WE RETAIN ALL SOCIAL DISTANCING RULES AND ONLY TWO FAMILIES TO BE IN THE STORE AT ONE TIME

Returns & Exchanges


Returns for items bough in store will be accepted for exchange only however  inline with distant selling regulations online orders can be refunded within 14 days of purchase, with receipt.


Before returning goods you will need to contact the store and quote your order reference number and details of items to be returned. This does not affect your statutory rights.


School Wear

Any item returned should be unused and in its original condition, including packaging. Once your return is received we will then arrange replacement or process a refund depending on requirements.

 
Custom made Garments

All custom made embroidered garments are non-returnable unless faulty.